Refund policy

1️⃣ Return & Refund Policy
Return & Refund Policy – Bellevia
At Bellevia, we aim to ensure customer satisfaction. If you are not fully satisfied with your purchase, you may request a return or refund under the following conditions:
Returns
You can request a return within 14 days from the delivery date.
Items must be:
Unused and in original condition
In original packaging
With all tags attached
Non-returnable items
Earrings (for hygiene reasons)
Used or damaged items (unless defective)
Refunds
Refunds are processed after inspection of the returned item.
Refund will be issued via:
The same payment method
Or store credit (based on agreement)
Return Shipping
Customer bears return shipping fees unless:
Item is defective
Wrong item delivered
How to request
To initiate a return, contact us at: 📧 Shaima.tahoun@gmail.com